If you are in the market to buy a house, DO NOT USE MARK ROBINS from TotallyHomes as your agent. He will rip you off and SCAM you at Closing. That's what happened to me. His so called "SmartBuy Refund" where he supposedly gives you back half of the Buyer's Agent Commission is a load of crap. Beware, Mark Robins is a liar and a cheat, he will appear nice and friendly but when you go to close, he will sneak in hidden fees ($500 to $1000) and don't even think you're going get any rebate/refund from him. I got ZERO!!!! I actually ended paying him (his hidden fee) to represent me and earn a full 3% commission from me. He's a scam Artist! He will refer you to his recommended Home Inspection company, his Title Agency, and whover he can partner up with to make money off you. He is the worst negotiator in the history of Real Estate; he'll tell you to go in at nearly full asking price (Even in a Buyer's Market) and feed you a bunch if lies about the house may not be on the market long. If you get suckered into working with him, don't tell him your ceiling otherwise he will use that against you to negotiate a higher number with the Seller's Agent. He is a Scumbag....do NOT USE him unless you want to get scammed. He also seems to suffer from Bi-polar disorder....he's nuts!