Yikes, I just checked Yelp, and apparently they've been scamming all along here's a couple reviews from unhappy customers:
Much like the other people who have reviewed Bermuda Tans, it is a FRAUD company. I now understand how they make their money by scamming people out of these package deals. Here is my story:
I bought a 1 year tanning package in March 2009 for $25 a month (with tax $27.50). March 2010 came and went and I was still being charged for this package. I called and asked them to cancel this transaction from my account and they told me that I would have to give a 60 DAY NOTICE regardless if the contract was already expired or not, AND I would have to pay for these additional 60 days!! And if I canceled the transaction through my bank, that they would send this into COLLECTION!
Moral is, if you would like to go to Bermuda Tans, PAY IN CASH!
There was rarely anyone in there when I did use this facility to go tanning and now I know why. And now I know how they make their money to stay in business, BY SCAMMING OTHERS! Please don't go here, the other reviews about the same problems are not exaggerated!
While I initially enjoyed my visits to Bermuda Tans, I am VERY disappointed in their customer service when it comes to billing. After successfully cancelling a contract with them in mid-January, which they admit was cancelled, because of a computer "error", which they also admit was on their part, Bermuda Tans automatically restarted debiting my checking account and have taken no accountability for the error. "There's nothing we can do" I was told. No offer to refund my money. Just a proverbial shrug of the shoulders. I have to deal with the hassle of contesting the charge with my bank, cancelling the credit card in question, etc., etc.
Bermuda Tans has 'promised' to recancel the contract, and it's not like we're talking hundreds of dollars, but I wouldn't reccomend Bermuda Tans because of their complete lack of customer follow-up. Buyer beware.